The worker had to use a colleague’s truck to do the job. The problem was that the inside of the truck was a mess. Boxes were strewn willy-nilly around the truck, absolutely no order or organization and the same went for common tool bag.
At one point the worker had to go back to the office to get a form, because he could not find it in the truck’s mess. Then he also needed to use a stapler, but the one in the tool bag from the truck was out of staples.
The worker claimed it did not matter to him how long the job took as he would get paid by the hour. That sounds great from his perspective, but it does not reflect well on the company and does not show respect for the customer and their time.
Having all your ducks in a row before you do a job makes the job so much easier to do and shows that you are good at what you do.
When you cook a meal, do you line up all the ingredients before you start? Have you ever started to follow a recipe and in the middle realized that one specific ingredient was missing?
Tailors and carpenters know that they should always measure twice as a mistake will cost them dearly in time and money.
Growing up in Switzerland my mom always told me in German
German | “Wer keinen Kopf hat, der hat Beine”
English | “If you don’t use your a brain, you have to use your legs”.
Meaning that I should think ahead before I just acted.
Do you have a productivity mindset and value your time? I would like to hear about it. Leave a comment below ▼
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